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FAQs


Q1.Is it OK to print my logo on paper card and sticker marks product?

A: Yes. Please inform us formally before our production and confirm the design .firstly based on our sample.we provide OEM/ODM service.

Q2.Do you offer guarantee for the products? How to do if any quality problems on our side in the warranty time?

A: Yes, we offer 1 year warranty to our products.    First, take pictures or videos as proof and send to us.We will solve ASAP.

Q3.How many days will samples be finished?And how about the mass production?

A:Generally 3-5 days for samples making.The leading time of mass production will depend on the quantity.

Q4.How do you ship the goods and how long does it take to arrive?

For bulk order, we usually ship the cargos by sea, and for samples, would be better to ship by air, DHL, Fedex, UPS, etc.we suggest to make delivery by air.

Q5.What's the Payment terms?

A:We could accept pay by TT, LC, Western Union, Trade Assurance, etc. We believe that more kinds of payment terms would be accepted in the future.